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Contact

Main Office

Contact our main office for general non-technical inquiries and information, such as placing an order, checking the status of an order, or processing a payment.

Hours: Mon-Thur 8 AM to 4 PM EST 
Phone: (215) 453-9145  

*This phone number is not for technical support. Please fill out the form below.
Email: tcs@tcsdcc.com | sales@tcsdcc.com

Technical Support

Have any questions relating to features, installation, operation, performance, or failure? First, have a look at the technical support resources found on our Documentation Wiki.  If you need to contact our technical support team, we changed to a support ticketing system. We will review your request and be in touch! 

Installation Services

You can contact our installation services team via email at the address below:


Email: installations@tcsdcc.com

Mail

Have a package you need to send us? Use the address below for your preferred shipping method.

Please send all packages to the attention of the appropriate department. Packages not addressed to the appropriate department may experience delays in processing.

For example, warranties should be shipped "ATTN: Warranty" and installation services should be shipped "ATTN: Installation Services"

Postal Service (USPS):

Train Control Systems
P.O. Box 341
Blooming Glen, PA 18911 USA

 

UPS / FedEx / DHL:

Train Control Systems
845 Blooming Glen Rd.
Blooming Glen, PA 18911 USA 

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